Shipping policy
Shipping Policy
Stryde ships from the United States and to customers in the United States and the United Kingdom, as well as other supported countries shown at checkout.
Order processing
Orders are processed within 1–3 business days after payment is confirmed. Orders are not shipped or delivered on weekends or holidays. Processing may take longer during high-volume periods.
Estimated delivery times
- United States: 5–10 business days
- United Kingdom: 5–10 business days
- Other countries: 7–14 business days
Delivery times are estimates provided by our carriers from the date of shipment and are not guaranteed. Delays can occasionally occur because of carrier volume, weather or customs.
Shipping costs
The shipping rate is shown at checkout before you pay. Orders qualifying for free shipping will show a $0.00 rate at checkout.
Tracking
When your order ships, you will receive an email with a tracking number and a link to follow your package. You can also check your order status at any time on our Track My Order page.
Multiple packages
Bundle orders may be sent in more than one package. Packages can arrive on different days, and each will have its own tracking.
Customs, duties and taxes
International orders may be subject to import duties, taxes or customs fees set by the destination country. These charges, if any, are the responsibility of the customer.
Incorrect address
Please double-check your shipping address at checkout. We can update an address only if the order has not yet shipped, so contact us as soon as possible at contact@getstrydee.com. We are not responsible for orders delivered to an incorrect address supplied by the customer.
Lost, delayed or damaged packages
If your package is delayed beyond the estimated window, arrives damaged, or is marked delivered but is missing, contact us at contact@getstrydee.com. We will work with the carrier and, if it cannot be located, replace or refund your order in line with our Refund Policy.
Contact
Shipping questions? Email contact@getstrydee.com.